How we work
Central to our strategy-first approach is our Whole Picture Thinking™ framework. It’s a robust model we’ve developed specifically for our work with not-for-profit clients - allowing us to dig deeper into complex issues and use our extensive sector-specific knowledge to unearth the insights that are often overlooked.
We combine this with fresh perspectives from other industries so that we can forge genuine connections with your target audience and inspire them to act.
The result? Tangible real world impact that drives meaningful change.
Creative collaborators
Creativity is our lifeblood. We don’t see creative thinking as the responsibility of any one person or department at Eleven. Whether we work in operations or graphic design, we value everyone’s contribution – great ideas can come from anywhere!
Our home (The Chapel) was historically used to celebrate creation. These days we use it as a hub of creativity, inspiration and discussion. And the occasional visit from Frank the sausage dog (yes, we’re another agency with a dog - sorry).
Content without barriers
We recognise that balancing accessibility and good design doesn’t come without challenges and compromises. If you ignore accessible design in content creation, or leave it as an afterthought, people are excluded. But if the aim of a brief is to engage and entertain, good design simply needs to be upheld.
Working to WCAG 2.2 guidelines, we factor in accessibility needs from the outset to ensure that we are doing right by your audience, without compromising creativity.
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Support for care leavers
Our significant experience of working within the social care sector means we understand the additional challenges young people leaving the care system face. That’s why we’re working with Cheshire East Council to enhance their ‘Venture with Confidence’ programme - a 12-week personal development programme specifically for care leavers.
The programme runs twice a year and aims to build confidence and develop essential employability skills, such as time management, communication, teamwork and leadership through a series of facilitated activities and workshops.
